SolarWindMart Privacy Policy
Privacy Policy under the Digital Personal Data Protection Act
This Privacy Policy explains how SolarWindMart collects, uses, stores, shares, and protects personal data when you visit solarwindmart.com, submit a form, request a solar cost report, apply for a job, apply to become a channel partner, send feedback, or contact us for support.
We collect only the information required to respond to your request, provide website features, maintain security, manage admin/staff access, and meet applicable legal obligations. We do not sell your personal data.
Introduction
This policy is written for users in India and is aligned with the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025. In this policy, "personal data" means information about an identifiable individual. "You" means the person whose data is collected. "We", "us", and "SolarWindMart" mean the owner and operator of this website.
When you give us personal data through a form or by using the website, we use it for the purpose shown to you at the time of collection, for related service communication, for website security, and for compliance with law.
Who We Are
SolarWindMart provides information, lead forms, solar calculators, career listings, channel partner applications, and admin tools for managing website leads and content.
For personal data submitted on this website, SolarWindMart acts as the Data Fiduciary because we decide why and how the data is processed. Some vendors, hosting providers, email providers, analytics tools, and technical service providers may process data on our behalf as Data Processors.
Data We Collect from Users
We collect different data depending on the form or feature you use. The main categories are listed below.
| Where data is collected | Data collected | Purpose |
|---|---|---|
| Contact form | Name, email, phone number if provided, company if provided, interest, message, IP address, browser/device user agent. | To answer your query, provide support, and keep a record of communication. |
| Free consultation popup | Name, country code, phone number, solar type selected such as Residential, Commercial, or Industrial, message, IP address, browser/device user agent. | To call you or contact you about the requested solar consultation. |
| Solar cost report popup | Property type, name, phone, optional email, location, roof area, area unit, monthly bill/units, system capacity, panels required, monthly generation, estimated system cost, savings, payback period, ROI, CO2 reduction, IP address, browser/device user agent. | To unlock the solar system cost result, save the lead, and generate/download the report. |
| Channel partner application | Full name, email, phone, country, state, city, pin code, business name if provided, partnership type, profile image/logo if uploaded, professional summary, IP address, browser/device user agent. | To review your partner application and contact you about the partnership. |
| Job application | Name, email, uploaded resume file, resume original file name, file size, applied job, IP address, browser/device user agent. | To review your application and manage recruitment. |
| Customer feedback | Name, email, designation if provided, calculator type, rating, feedback message, IP address, browser/device user agent. | To review feedback, improve services, and publish approved feedback where applicable. |
| Admin and staff access | Admin/staff email, encrypted password, role/permission data, login status, last login details. | To allow secure admin login, staff creation, and role based tab permissions. |
| Automatic website data | IP address, browser type, device details, page request information, cookies, session data, language preference, security logs. | To operate the website, protect it from misuse, remember preferences, and diagnose errors. |
Why We Collect and Use Data
- To respond to inquiries, consultation requests, and customer support messages.
- To calculate solar system cost, savings, capacity, payback period, and related report details.
- To contact users who submit solar leads, popup leads, feedback, job applications, or partner applications.
- To review, approve, reject, list, or delete channel partner applications in the admin panel.
- To review job applications and download resumes submitted by applicants.
- To maintain admin panel security, staff login, role permissions, and activity status.
- To prevent spam, fraud, abuse, unauthorized access, and technical misuse of the website.
- To comply with legal, regulatory, audit, dispute, and record keeping obligations.
Consent and Lawful Use under DPDP
When you submit a form, tick a consent checkbox, upload a resume or image, request a report, or contact us, you give consent for the data to be used for that stated purpose. You may withdraw consent by contacting us, but withdrawal may limit our ability to respond to your request or provide the related service.
We may also use limited data for lawful purposes recognized under applicable law, such as protecting website security, preventing fraud, complying with legal obligations, responding to legal requests, or keeping necessary business records.
Cookies, Sessions and Device Data
We use cookies, session storage, local storage, and similar tools to keep the website working, protect forms with CSRF security, remember language choices, manage popup display, support login sessions, and improve website performance.
Your browser may allow you to block or delete cookies. Some features, such as admin login, form submission, language preference, and security validation, may not work correctly if essential cookies are disabled.
Sharing of Personal Data
We share personal data only when needed for the purpose for which it was collected, for website operations, or where required by law.
- With internal SolarWindMart admin/staff users who need access to respond to leads, applications, feedback, or inquiries.
- With hosting, storage, email, security, analytics, and technical service providers that help run the website.
- With relevant business teams or approved partners when you submit a consultation, solar report, or channel partner request and such sharing is required to respond to you.
- With legal, regulatory, government, or law enforcement authorities where disclosure is required by applicable law.
We do not sell your personal data to advertisers or data brokers.
Data Storage, Retention and Deletion
We keep personal data only for as long as needed for the purpose for which it was collected, for follow-up communication, for admin records, for recruitment review, for lead management, or for legal and dispute purposes.
- General inquiries, popup leads, solar report leads, feedback, and partner applications are retained while follow-up, business review, or record keeping is required.
- Job application resumes are retained for recruitment review and reasonable hiring records, unless deletion is requested and no legal retention need applies.
- Admin/staff login data is retained while the account is active and for a reasonable period after deletion where required for security records.
- Security logs may be retained for website protection, audit, and abuse prevention.
You may request deletion of personal data. We will delete or anonymize it unless retention is required for legal, security, fraud prevention, accounting, dispute, or regulatory reasons.
Security of Data
We use reasonable technical and organizational measures to protect personal data, including access controls, admin authentication, role based permissions, encrypted passwords, private storage for resumes, secure form handling, and limited staff access.
No website can guarantee absolute security. If we become aware of a personal data breach that affects your rights, we will take reasonable steps to investigate, contain the issue, and provide notices required under applicable law.
Your Rights under the DPDP Act
Subject to the DPDP Act and applicable rules, you may request:
Access and information
Ask what personal data we process about you and for what purpose.
Correction
Ask us to correct inaccurate or incomplete personal data.
Deletion
Ask us to delete personal data when it is no longer needed or consent is withdrawn, subject to legal retention requirements.
Withdraw consent
Withdraw consent for future processing where processing is based on consent.
Grievance redressal
Raise a grievance about how your personal data is handled.
Nomination
Nominate another person to exercise your rights in case of death or incapacity, where applicable.
We may verify your identity before acting on a request so that personal data is not disclosed to the wrong person.
Children's Personal Data
SolarWindMart is intended for adults, businesses, professionals, job applicants, and people seeking solar products or services. We do not knowingly collect personal data from children.
If we learn that a child has submitted personal data without appropriate parental or guardian consent where required, we will take reasonable steps to delete that data.
Contact and Grievance Redressal
For privacy questions, consent withdrawal, correction, deletion, access requests, or grievances, contact us using the details below.
Office Address
FIRST FLOOR, A-116, URB TECH TRADE CENTRE, Greater Noida Expressway, SECTOR-132, Noida, Uttar Pradesh, 201304, India
We will review your request and respond within a reasonable time as required by applicable law. If you are not satisfied with our response, you may use the remedies available under the DPDP Act and applicable Indian law.