How Can We Help
You?

SolarWindMart is a comprehensive renewable energy marketplace connecting customers, vendors, EPC companies, manufacturers, investors, financial institutions, and service providers across the solar and renewable energy industry. Our platform serves as a one-stop digital hub for all renewable energy needs — from procurement and project bidding to financing, insurance, jobs, and government tenders.

Users can browse products and services, submit inquiries, request quotations, participate in live bidding events, connect directly with verified vendors, apply for solar financing, explore renewable energy services, and access government tenders — all through a single unified platform. Customers post their requirements; vendors respond with competitive quotes and proposals.

Yes, SolarWindMart operates as a pan-India marketplace, connecting users and vendors across all major states and union territories. Vendor availability and service coverage may vary by region. Our platform uses your location details (city, state, service area) to match you with the most relevant local vendors and service providers.

Vendors are matched to customers using an AI-powered algorithm that considers location data (city, state, pincode, service area), category preferences, vendor ratings, verification status, and service capacity. Customers can also manually browse and filter vendors by location and service type to find the best match for their project requirements.

You can reach our support team through multiple channels: the in-platform chat support, email support at support@solarwindmart.com, our grievance portal, or by raising a support ticket through your account dashboard. Our support team is available 24/7 with a guaranteed response time of under 4 hours for critical issues.

Vendors can register through the dedicated vendor registration portal by submitting their business details, verification documents (GST certificate, PAN card, business registration), service categories, and operational zones. After initial registration, vendors go through a verification process before being listed on the marketplace. The process typically takes 2–5 business days.

Yes. Certain vendors undergo a multi-layer verification process including GST verification, PAN validation, business registration checks, document validation, and background screening. Verified vendors receive a trust badge on their profile. However, SolarWindMart strongly advises buyers to conduct independent due diligence before entering into contractual agreements with any vendor.

SolarWindMart welcomes solar panel manufacturers, EPC companies, O&M service providers, inverter and battery suppliers, solar water pump vendors, wind energy service providers, rooftop solar installers, solar consultants, MNRE-empaneled vendors, and other renewable energy product and service providers.

SolarWindMart offers both free and premium vendor plans. The free plan includes basic listing and limited lead access. Premium subscription plans unlock advanced features such as priority listing, enhanced visibility, unlimited lead access, verified badge, dedicated account manager, and analytics dashboard. Pricing details are available on the Vendor Pricing page.

When a customer posts a requirement or quotation request, eligible vendors in the relevant category and location receive a notification. Vendors can then submit detailed quotations through the vendor dashboard, including pricing, timelines, product specifications, and company credentials. Customers can compare multiple quotes and shortlist vendors for further discussions.

No. SolarWindMart does not directly provide loans or financing. We connect users with a curated network of third-party financial institutions, scheduled banks, NBFCs, and financing partners. Loan approvals, interest rates, and EMI structures are entirely subject to the lender's eligibility criteria and internal policies. SolarWindMart facilitates the connection but is not a party to any loan agreement.

Through SolarWindMart's financing partner network, users may access rooftop solar loans for residential and commercial projects, solar project financing for large-scale installations, MSME solar loans, PM Surya Ghar Muft Bijli Yojana subsidy guidance, green energy term loans, and equipment financing options. Availability depends on the lender's active programs and your state of residence.

Visit the Solar Loans section on the platform, fill in your project details (type, capacity, location, estimated cost), and submit your loan inquiry. Our system will match you with relevant financing partners. You will then be contacted by the lender's representative directly to proceed with formal loan application, documentation, and approval processes.

Yes. SolarWindMart provides guidance on available central and state government subsidies and schemes such as PM Surya Ghar Muft Bijli Yojana, MNRE CAPEX subsidies, and state DISCOM-linked incentive programs. Our platform helps you understand eligibility and apply through the right channels. Subsidy disbursement is managed by government agencies, not SolarWindMart.

SolarWindMart connects users with insurance partners offering solar panel all-risk insurance, equipment breakdown cover, fire and allied peril insurance for solar plants, theft and vandalism cover, performance guarantee insurance, and project completion risk cover. Coverage options vary by insurer and project type.

No. SolarWindMart acts as a facilitator connecting users to IRDAI-registered insurance providers. All insurance policies, coverage terms, premiums, and claim settlements are the responsibility of the respective insurance company. SolarWindMart is not an insurance company and does not underwrite any insurance products.

Insurance claims must be raised directly with the insurance provider with whom you hold the policy. SolarWindMart can help you identify the right contact for your insurer and assist with initial guidance on the claims process. For dedicated claims support, contact the insurer's helpline or email listed in your policy documents.

The Live Bidding & Quotation feature allows customers to post their solar or renewable energy project requirements on the platform. Eligible, verified vendors can then view these requirements and submit competitive bids or quotations. Customers receive multiple quotes, can compare proposals, and select the most suitable vendor — all within the secure SolarWindMart platform.

Log into your SolarWindMart account, navigate to the "Get Quotes" or "Post Requirement" section, fill in your project details (type, capacity in kW, location, budget range, timeline, and special requirements), and submit. Registered vendors will begin submitting bids within hours. You will be notified when new quotes arrive.

Posting a quotation requirement as a customer is free of charge on SolarWindMart. Customers can post unlimited requirements and receive multiple vendor quotes without any cost. Premium features such as priority vendor matching, dedicated account support, and anonymous bidding may be available under premium customer plans.

Most customers receive their first vendor quote within 2–24 hours of posting a requirement, depending on project type, location, and vendor availability. Complex or large-scale industrial/commercial projects may take longer. SolarWindMart aims to connect you with a minimum of 3 competitive quotes for every valid requirement posted.

SolarWindMart displays renewable energy tenders, RFPs, and procurement opportunities from central and state government agencies, PSUs, DISCOMs, urban local bodies, and related organizations. These include SECI, NTPC, REWA, MSEDCL, and other renewable energy procurement entities. Vendors can browse, filter, and respond to relevant government tenders.

Yes. SolarWindMart lists tenders from both government bodies and private organizations, including commercial buildings, industrial complexes, housing societies, and private sector companies seeking solar or renewable energy installations. Eligibility criteria are defined by the tender-issuing organization, not SolarWindMart.

SolarWindMart provides tender details, documents, and deadlines. For official government tenders, applications must be submitted directly through the respective government portal (e.g., GEM, CPPP, or the issuing agency's portal). SolarWindMart serves as an aggregator and notification platform — the actual tender application process is handled on the official government channel.

The Solar Jobs & Career Hub connects employers with job seekers in the renewable energy sector. Employers (companies, EPC firms, installers, manufacturers) can post job vacancies, while candidates can browse listings and apply directly through the platform. The platform covers roles across solar installation, project management, sales, engineering, O&M, finance, and more.

Yes, the Jobs section is completely free for job seekers. Candidates can create their profile, upload their resume, browse all listed positions, and apply to multiple jobs at no cost. Employers may be subject to job posting fees depending on their subscription plan and the number of positions posted.

Absolutely. SolarWindMart's Job Hub includes listings for freshers, trainees, apprentices, and entry-level roles in solar installation, project assistance, sales, and operations. We also feature internship opportunities with leading solar companies. Freshers can filter jobs by experience level and role type to find the most relevant opportunities.

Investors, strategic partners, and financial institutions can connect with SolarWindMart through our Partnership Program. Opportunities include co-investment in renewable energy projects, white-label marketplace partnerships, channel partner programs, NBFC and banking integrations for financing, and data and API partnerships. Contact our business development team at partnerships@solarwindmart.com to explore collaboration opportunities.